Privacy Policy | Small Town Rentals LLC

Small Town Rentals LLC is committed to protecting the privacy of our customers, website visitors, and other individuals whose personal data we may collect. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of personal data.

Information We Collect

We collect various types of information, including:

Contact information (name, email address, phone number, mailing address)
Payment information (credit card details, billing address)
Rental preferences and history
Online identifiers (cookies, IP addresses, browser type, device type)
Any other information you provide to us (e.g., through forms, surveys, or customer support interactions)

How We Collect Information

We collect information through:

Our website and mobile app
Rental agreements and contracts
Customer support interactions (phone, email, SMS)
Online forms and surveys
Third-party services (e.g., payment processors, social media platforms)

Use of Information

We use collected information to:

Process rental bookings and payments
Communicate with customers about their rentals
Improve our services and customer experience
Respond to customer inquiries and support requests
Send marketing communications (if you've opted-in)

Disclosure of Information

We share information with:

Authorized staff and agents for rental management and customer support
Payment processors and financial institutions for payment processing
Third-party service providers for tasks such as maintenance, repairs, and customer support
Government agencies or law enforcement when required by law

We will not sell any person's information to third parties. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties.

Data Security

We implement reasonable security measures to protect personal data, including:

Encryption of sensitive information
Secure servers and databases
Access controls and authentication mechanisms
Regular security audits and updates

Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

You have the right to:

Access and review your personal data
Request corrections or updates to your personal data
Request deletion of your personal data (subject to applicable laws)
Opt-out of marketing communications
Lodge a complaint with a supervisory authority

Changes to this Policy

We may update this Privacy Policy from time to time. We'll notify you of significant changes by posting a notice on our website or by other means.

If you have questions or concerns about this Privacy Policy or your personal data, please contact us:

Small Town Rentals LLC
[email protected]

(386) 229-3860